State Farm® Insurance Agent Russ Penning

"I’ve been with this group for 14 years and have consistently had a great experience. Most of my communication has been with Marcie, and she is wonderful to work with. She always responds promptly to my emails and goes above and beyond to ensure any issues are fully resolved. Her customer service is exceptional, and I truly enjoy working with her. I greatly appreciate her professionalism and dedication over the years."

"Marcie helped us in adding a new car to our existing State Farm policy. She performed this without any problems, was very courteous, knowledgeable and helped us to get the new car included rapidly and efficiently. Thanks so much! Ted and Evangeline Eddy"

"I had a great experience working with Marci at State Farm. She was professional, helpful, and took the time to answer all of my questions clearly. She made the process easy and stress-free, and I truly appreciate her patience and dedication to helping me find the right coverage.

I highly recommend Marci to anyone looking for an insurance agent who genuinely cares about her clients and provides excellent service."

"I’ve had an excellent experience working with Marci at State Farm. She is always responsive, knowledgeable, and takes the time to explain coverage options clearly without making the process overwhelming. Any time I’ve had questions or needed assistance, she has been friendly, professional, and quick to help. It’s reassuring to know I have an agent who genuinely cares about making sure my family has the right coverage. I highly recommend Marci to anyone looking for reliable insurance and outstanding customer service. Also, reach out to her for a free quote; she was able to get several of my friends and coworkers lower rates!"

"I walked into the office stressed and walked out relieved just from talking to Marcie. She helped me with in minutes she was great. Thank you Marcie"

"Marcie of Russ Penning's office is fabulous! Whenever I have a question or a concern, Marcie and Russ are always available to answer it. In fact, I called to mention that we put a new roof on the house and Marcie advised me what documents I needed to send her. Since our home is 20 yrs old, and I had been hearing nightmares about water and sewer line issues from the road to the house, we made sure we were covered. If you need an insurance agent, Russ and Marcie and State Farm are there."

"Marcie is the best. She is so nice. She is easy to reach is very professional. She is very knowledgeable and always there to answer any questions."

"Great agency! Not only is my rate good, but the customer service here is top notch! Cathy will make you feel so taken care of every time you call, no matter how big or small your issue is. She is an absolute pleasure to work with!"

"Marci at State Farm is fantastic and so helpful! She’s fast to reply, knows her stuff, and goes the extra mile. Marci is easily the best agent I’ve had and saved me a ton of money. State Farm hit the jackpot with her!"

"Thank you, Marcie for all the time you spent helping me get the polcies set up. Very knowledgeable and helpful. Seamless transition. I appreciate the help."

"I can’t say enough good things about Russ Penning State Farm Insurance! The entire team—Russ, Marci, and Cathy—is absolutely awesome and truly goes above and beyond. They’re hands down the most knowledgeable insurance experts I’ve ever met. Here, you’re not just a number; you’re a person they genuinely care about. It’s not just a slogan—they really are like a good neighbor. When my car was stolen, I filed a claim, and within minutes, Russ called me personally to walk me through the entire process, making a stressful situation so much easier. Another time, after I was in an accident, Marci’s first words were, ‘Are you okay?’ She said, ‘We can replace cars, but we can’t replace you’—that stuck with me. Cathy has been incredible too, always answering my questions and handling every detail with ease. If you want a team that knows insurance inside and out and will treat you like family, Russ, Marci, and Cathy are the ones to call. Five stars all the way!"

"Amazing agent, got me a much better offer based on my needs. I didn’t need to look for another agent. 10/10"

"I’ve been working with Russ and Cathy for years. They saved me a ton of money when I switched from Nationwide. Been nothing but helpful ever since."

"In my immense wisdom and coordination I managed to hit my own car with my own truck in my own driveway. I had to fly out of town that morning. I was able to relay a message to Cathy Patterson and bye the time I landed the claims for both vehicles were in m motion and already had appointments at body shop. Cathy made what I thought would be a complicated process very easy. We would be very happy to have someone like Cathy working here, very thorough and pleasant. Thanks Cathy!!"

"Cathy at the State Farm in Warminster, PA has to be one of the most professional/knowledgeable agent I’ve dealt with EVER!! When I need something done and time is of the essence, Cathy will go above and beyond to make sure all is taken care of quickly and accurately. Cathy and the well trained agents at the Warminster State Farm get a 10 out of 10 from me. I strongly recommend dealing with Cathy as she is so polite and will get what you need done with ease. A++++"

"I've been a customer here for 20+ years. I've interacted with everyone who works in the office and the customer service is always outstanding. I primarily deal with Marci, who has worked with me to turaround quotes, policies, dec pages, insurance cards, etc. very quickly as they were needed for my work on short notice. Marci diligently works to find the best insurance prices possible. I have 7-10 policies going with this office at any given time; I wouldn't go anywhere else for my insurance needs. Thank you Marci, Russ, and the team."

"Very helpful and solved the problem"

"Doesn’t call back to follow up on conversation and no follow up on left messages"

"Russ has been our auto and home insurance agent for over 37 years. Russ and his staff work hard at getting us the best insurance products and pricing. Russ has always had great staff working for him over the years"

"I am 64 years old and I can honestly say Russ is head and shoulders over any agent I have ever worked with. He does not try to sell you anything. His years of experience have enabled him to explain all the options to any given situation and he can use real scenarios to help clarify. His suggestions have turned out to be spot on and greatly appreciated in real life, when I needed to file a claim."

"Cathy is one of the best agents I've ever worked with! You can definitely rely on her to stay on top of your policies to make recommendations and changes when needed. A++"

"Cathy has always made sure everything is efficient and friendly. Nothing but good things to say. Thank you!"

"Great service"

"Russ and his office are fantastic. Kathy is amazing. Superior customer service"

"Marci is the best! Very helpful, knowledgeable. Great problem solver too. A go-to person if you have insurance concerns."